We respect your right to delete your account and associated data at any time. Below, you will find step-by-step instructions on how to request account deletion for your Papeer app account.
Steps to Request Account Deletion
- Open the Papeer app on your device.
- Go to Settings → Account → Delete Account.
- Follow the on-screen instructions to confirm your request.
- Your account and all associated documents, tasks, and user-generated data will be permanently deleted within 30 days.
What Data Will Be Deleted?
When you delete your Papeer account:
- Your personal information (email, user ID, authentication data)
- All uploaded documents and files
- Tasks, reminders, and AI-generated insights
- Saved addresses and sender profiles
- Any other user-generated data within your account
Some anonymized analytics data may be retained for statistical purposes, but it will no longer be associated with your user identity.
Data Retention Period
After receiving your deletion request, we will process and delete your data within 30 days.
Requesting Partial Data Deletion
If you wish to delete specific documents or subsets of your data without deleting your entire account, you can do so within the app by manually deleting individual documents or tasks.
Need Help?
If you encounter any issues or have further questions, please contact our support team at: support@papeer.ai.