Privacy Policy

Introduction

At Papeer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered letter management service. We are committed to protecting your personal data and ensuring transparency in our data processing practices.

Information we collect

When you use Papeer, we collect information necessary to provide and improve our services. This includes your name, contact information, and account credentials. Additionally, we process the content of your documents, including letters, forms, and other administrative paperwork that you upload to our platform.

For each document you process, we collect metadata such as the date of receipt, sender information, and document type. This helps us organize your documents effectively and provide relevant summaries and responses.

How we use your information

Your information is used to provide and enhance our letter management services. We process your documents to generate summaries, identify important deadlines, and create response templates. Our AI systems analyze the content to provide you with clear, actionable insights and automated responses.

We continuously work to improve our services by analyzing usage patterns and document processing results. This helps us enhance our AI models and provide you with better, more accurate document management solutions.

Data security

We implement comprehensive security measures to protect your data. All document processing is performed with end-to-end encryption, ensuring that your sensitive information remains secure. We store your data on German servers that comply with strict European data protection standards.

Our security infrastructure includes regular security audits, access controls, and authentication measures. We employ data redaction techniques to minimize the use of sensitive information in our processing pipeline.

Your rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. You can access your data, request corrections to inaccurate information, and ask for the deletion of your data. You also have the right to object to data processing and to request data portability.

To exercise these rights, you can use the settings in your account or contact us directly. We will respond to your requests promptly and in accordance with applicable data protection laws.

Data retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations. You can request the deletion of your data at any time through your account settings or by contacting us directly. Once deleted, your data will be permanently removed from our systems.

Third-Party services

We work with carefully selected third-party services to provide our letter management solution. This includes AI model providers such as OpenAI and Claude, cloud storage services, and payment processors. All our partners are chosen for their commitment to data protection and GDPR compliance.

When we share data with these partners, we ensure that appropriate safeguards are in place to protect your information. We maintain strict control over how your data is processed by these third parties.

Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at office@halfmeyer.tech. Our office is located at Obentrautstraße 27, 10963, Berlin, Germany.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: May 2025